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Save +$50k in Support Services
With almost 90% of Tide's previous issues stemming from their terminal servers, Outlook and their old instance of SharePoint, moving to Softlanding's managed services has helped Tides Canada improve efficiency and reduce their reliance on ad-hoc technical support.
A Partnered Approach to Managed Services
As a solutions provider with a personal interest and industry knowledge of enabling technology to help clients advance their mission, Softlanding acts an advisory partner that compliments their internal IT team helping them achieve their goals while also providing assurance that their IT environment is secure and available 100% of the time.
Maximize Investments in Office 365
Initially investing in Office 365 to offer their staff the ability to work from home, Tides Canada has made use of the full suite of products including PowerBI for advanced analytics, and Skype for Business - to replace their legacy telephone system, saving them $108k/year.
Transferrable Support Bucket to Use Towards Strategic IT
Additionally, the benefit of having Softlanding's transferable reactive support hours bucket gives greater motivation for Tides Canada to improve their IT technologies.
Reduced Physical Server Expenses to $4.5k/year
By moving to the cloud, Tides Canada has reduced their physical server expenses from $50k to $4.5k/year. Additionally, the reduction in space has reduced Tide's rent expense which was originally reserved as a space for their servers and VMs.
Time to Focus on Strategic Priorities
Now with Softlanding as a managed service partner, Tides Canada has more time to allocate to projects to keep pace with organizational goals and demands.