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Get the Most out of your Exchange Investment

Do you lack in-house Exchange expertise to efficiently support, manage and maintain your Microsoft Exchange infrastructure? Softlanding is a long established leader in deploying, managing and supporting Exchange solutions for a wide variety of private, public and government organizations.

Exchange ROI is a monthly, fixed-fee service offering that helps you get the most out of your Exchange investment by ensuring that it runs optimally and by enabling staff to leverage it properly. Here are some key benefits:

  • End-to-end Exchange infrastructure support, monitoring and management
  • Exchange infrastructure pro-active operational tasks
  • Exchange infrastructure patch management
  • No hiring headaches for Exchange expertise & lower cost than building in-house skills
  • Access to the full range of Exchange skills
  • 24x7 reactive infrastructure support
  • Business hours reactive end user support

The Core of our Exchange ROI Offering:

 

Technical Account Management

You are assigned a dedicated go-to Exchange expert for issues, questions, and escalations. This individual also works with you via proactive strategic planning engagements to ensure you are getting the most out of your Exchange investment.

Exchange Infrastructure Support and Monitoring

Your Exchange environment is always looked after 24x7 as we perform proactive maintenance, monitoring, and support of your mission critical Exchange infrastructure.

End User Support

Everything from basic how-to ques-tions to technical troubleshooting is covered under the umbrella of our Exchange ROI end user support offering.

Accruable Shared Service Pool

Our Exchange ROI Managed Services are inclusive of shared services that can be used towards: Tier 3 Service Escalations, Strategic Planning Services, Training Services, Disaster Recovery, Consultative Escalations and more. Whatever hours are left can be accrued and tracked month-to-month (annual expiry).

Contact Us Today For More Information

Start your digital transformation with an award-winning Microsoft Partner. We'd love to work with your organization to deliver results-driven services and solutions to bring you closer to your digital goals. 

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