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Get the Most out of your SharePoint Investment

The skills required to maintain a robust and reliable SharePoint infrastructure span multiple disciplines: infrastructure, database, Web technologies, security, business analysis, development and application expertise. Added to this, SharePoint specific skills are in high demand and short supply. Truly skilled SharePoint resources are difficult to find, expensive to hire and challenging to retain.

Softlanding is a long established leader in deploying and managing SharePoint solutions for a wide variety of private, public and government organizations. The SharePoint ROI service incorporates operational and sustainment best practices, deep product expertise and a managed services discipline into a comprehensive, fixed monthly cost sustainment offering.

Feature benefits include

  • End-to-end SharePoint infrastructure and user support
  • On-premise and cloud (Office 365) compatible
  • Unlimited user support
  • SharePoint platform monitoring and proactive maintenance
  • No hiring headaches for SharePoint expertise & lower cost than building in-house skills
  • Access to the full range of SharePoint skills
  • Increase user adoption of your SharePoint platform

The Core of our SharePoint ROI Offering:

 

Technical Account Management

You are assigned a dedicated go-to SharePoint expert for issues, questions, and escalations. This individual also works with you via proactive strategic planning engagements to ensure you are getting the most out of your SharePoint investment.

SharePoint Infrastructure Support and Monitoring

Your SharePoint environment is always looked after 24x7 as we perform SharePoint farm, server, application monitoring, and support of your mission critical SharePoint infrastructure.

SharePoint User Support

You have access to unlimited SharePoint user support during standard business hours. Everything from basic how-to questions to technical troubleshooting is covered under the umbrella of our SharePoint ROI offering.

SharePoint Training

You will have access to best-practices training from our SharePoint experts for different levels of users: Power user, Business user and Administrator.

"Capilano University began operating under Softlanding’s SharePoint ROI support service in August 2014. We are pleased to say that the service has exceeded our expectations. Proactive monitoring of our environments has proven to be exactly that. The Service Desk has quickly proven itself by fielding and resolving challenging calls, many of which were more technical in nature as they were submitted by our 3 in-house IT support team members. Account management ensures we adhere to monthly and quarterly service management meetings to review overall service levels."
Peter Mulholland
Senior Project Manager, Capilano University

Contact Us Today For More Information

Start your digital transformation with an award-winning Microsoft Partner. We'd love to work with your organization to deliver results-driven services and solutions to bring you closer to your digital goals. Talk to us or visit our microsite, sharepointroi.ca for more details.

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