Call us today to see how we can help you be at your best.
You've deployed SharePoint to store company data, automate processes, be your intranet and improve collaboration. But, performance and support issues are keeping SharePoint from reaching its full potential. We understand your pain.
Either you invest in enhancing your team’s SharePoint proficiency level or you look into utilizing a SharePoint support partner who will work with you to get to your ideal IT goals. Softlanding can be that bridge.
Softlanding is a long established leader in deploying and managing SharePoint solutions for a wide variety of private, public and government organizations. With Softlanding SharePointROI, a team of experts work to improve the performance and reliability of your SharePoint and keep your end users happy. Say 'good-bye' to uncertainty and 'hello' to predictable billing, security and governance enhancements, up-time, consistent operations reporting, proactive health monitoring, and more.
As a 'Tier-1' Microsoft Gold Competency Partner, Softlanding will work alongside your organization to either support your in-house team by taking on sustainment responsibility or help you transform your SharePoint challenges into strategic assets.
End-to-end SharePoint infrastructure and user support
SharePoint platform monitoring and proactive maintenance
No hiring headaches for SharePoint expertise & lower cost than building in-house skills
Unlimited user support
On-premises and cloud (Office 365) compatible
The skills required to maintain a robust and reliable SharePoint infrastructure span multiple disciplines: infrastructure, database, Web technologies, security, business analysis, development and application expertise. Added to this, SharePoint specific skills are in high demand and short supply. Truly skilled SharePoint resources are difficult to find, expensive to hire and challenging to retain.
We can handle the challenges that come with investing in a platform as extensive as SharePoint.
Softlanding is an award-winning Microsoft Gold Partner with a deep technical bench of IT best practices, strategies, and knowledge to provide strategic guidance and proactive insight into the health of your SharePoint systems.
Full transparency and accountability are baked into our service offerings through full cost breakdowns, monthly meeting minutes and performance reports using live data captured on a PowerBI dashboard.
At Softlanding, our SharePointROI Managed Services are designed with a different incentive. With our Shared Services Pool, your unused monthly investment will be bucketed towards strategic projects to get you towards your ideal IT end-goal.
"Capilano University began operating under Softlanding’s SharePointROI support service in August 2014. We are pleased to say that the service has exceeded our expectations. Proactive monitoring of our environments has proven to be exactly that. The Service Desk has quickly proven itself by fielding and resolving challenging calls, many of which were more technical in nature as they were submitted by our 3 in-house IT support team members. Account management ensures we adhere to monthly and quarterly service management meetings to review overall service levels."
- Peter Mulholland, Senior Project Manager
All the features you need
|Monthly Fixed Fee Costs. Reduce the ambiguity of budgetary costs with monthly fixed costs for the sustainment of your SharePoint environment.|
|On-going Infrastructure Support and Monitoring. Your SharePoint environment is always looked after 24x7 as we perform farm, server, application monitoring, and support of your SharePoint infrastructure.|
|SharePoint User Support. You have access to unlimited SharePoint user support during standard business hours. Everything from basic how-to questions to technical troubleshooting is covered.|
|Accruable Shared Service Pool. Roll-over unused support hours to be redeemed for Tier 3 service escalation, training, disaster recovery and/or strategic planning within our ‘Transformational Services Portfolio’.|
|Holistic Approach to IT. Access a team of highly skilled and accredited technical consultants to monitor and deliver enterprise-class solutions.|
|Strategic IT Planning. We have your end-goal in mind. With our Shared Services Pool, your unused monthly investment will be bucketed towards strategic projects to get you towards your ideal IT goal.|