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SCCM Support Consultant

Seniority Level

Mid-Senior level

Location

Vancouver, BC

Employment Type

Full-time

Job Functions

Information Technology


To apply, please send your resume in .doc or PDF format to careers@softlanding.ca

Your resume information is held in confidence and will not be shared with any job boards, agencies, third parties or partners.

Softlanding helps organizations be their best by providing technology solutions and services that make them more productive. We specialize in Microsoft enterprise technology platforms, leveraging a combination of cloud, on-premises, and hybrid configurations to increase productivity from the data center on out to end business users. Areas of specialty include end-to-end Azure and Office 365 services, Microsoft Enterprise Infrastructure and Managed IT Services.

In support of team and client growth, we’re seeking a highly experienced SCCM Support person to deliver on a wide range of client environments. You’ll be joining a downtown based support team, offering lots of training, cross team collaboration and direct colleague support.

Roles overview:

  • Functioning in a support and administrative capacity across multiple remote client accounts
  • Assisting senior staff members in project delivery, administration and escalation issues.
  • Supporting client environments in both planned and unplanned situations


Responsibilities include:

  • End user support – Tickets for issues related to SCCM and Windows Servicing, Updates ect.
  • Server Support – Tickets and issues related to SCCM and Windows Updates
  • Reporting and Health Checks
  • SCCM Server Management and Health
  • SCCM Patch Management
  • SCCM Service Advancement
  • Imaging, Drivers, Packaging etc.)
  • Documentation of SCCM and Services

 

Desired Skills and Experience

  • SCCM troubleshooting, administration patching and configuration
  • Server Management
  • Networking (firewalls, reverse proxy, routers)
  • Network Backup Strategies and Technologies
  • Security Strategies and Technologies
  • Anti-virus and Anti-spam Strategies and Technologies
  • Knowledge of Microsoft and IT industry support and maintenance best practices

 

Thanks for your interest in this role, please note that if you’re applying from anywhere outside of Metro Vancouver, to include a note about your relocation plans and time-line.