Business Analyst - Vancouver

Softlanding helps organizations be their best by providing technology solutions and services that make them more productive. Softlanding specializes in Microsoft enterprise technology platforms, leveraging a combination of cloud, on-premises and hybrid configurations to increase productivity from the data center on out to end business users.

Platform specialties include Azure, Office 365, Enterprise Mobility Suite, System Center, PowerBI, SharePoint, Windows 10, and others. Our focus is on managed services, professional services, and custom development.

Softlanding requires an experienced Business Analyst that will identify business needs and functional requirements focused on technology based solutions. The Business Analyst must have an existing track record of working in complex environments with distributed business users and IT resources. The candidate has to articulate and document client business requirements, as well as hoc requirements within the Professional Services practice.

This individual must have a good blend of people, functional, and technical skills for cross-team collaboration and support. We are looking for individuals who will interface with multiple business and technology stakeholders and teams to evaluate and improve existing processes using multiple technology platforms. This is a client facing position and candidates must have strong written and verbal communications skills.

Responsibilities include:

•Facilitate requirements gathering sessions with stakeholders and business users to capture business rules, workflows, solution goals and project objectives

•Formulate and define system scope and objectives based on business needs, identify how the request impacts other systems and business processes

•Recommend and implement process improvements affecting multiple teams, technologies, systems, or business areas to increase efficiency

•Recommend technology solutions and relevant technical processes to solve business challenges

•Provide guidance for adoption of new policies, processes and procedures

•Document business requirements and rules and translate them into functional specifications

•Manage an ongoing gap analysis and resolution of gaps with process driven solutions

•Build key relationships with business and IT personnel across multiple business lines in order to deliver project-related requirements;

•Engage with SMEs and third party service providers to discuss requirements and solutions as necessary;

Desired Skills and Experience:

  • Strong ECM skills
  • Office 365 & Azure
  • Change Management
  • Enterprise Architecture
  • Organization Transformation
  • SharePoint or content management depth
  • Power BI or other reporting software (e.g. Tableau)


Thanks for your interest in Softlanding. We look forward to speaking with you.
If you are applying from ousde of BC, please let us know your relocation plans.

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