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In November 2019, Microsoft launched Microsoft 365 Business Voice, a complete voice package that would enable Office 365 users to make and receive calls from anywhere. This feature is more than a year old, yet many organizations and Microsoft 365 users don’t realize it exists. Others do not understand what it’s for or how it works.
This white paper is a complete guide to Microsoft Teams Calling, explaining everything from how it works, the packages and voice plans available, who it’s built for, and how it compares to other similar solutions.
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