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Rendering West Coast Reduction’s Disparate Applications

West Coast Reduction (WCRL) is Western Canada's largest rendering company, operating in six metropolitan areas, processing 1 billion pounds of material every year.

  • 250+ employees
  • Six locations across three provinces
  •  Vancouver-based, family owned and operated company that started over 50 years ago as a single butcher shop

Challenge

Two years ago, WCRL developed a vision for the strategic use of Information Technology following a period of underinvestment that had created operational and customer satisfaction concerns. Part of this vision was a robust and agile method of IT delivery. Cloud computing in its various forms was judged as the best way to meet this vision.  

With roughly 250 full-time customers of IT services, maintaining a high standard of service across internal and customer boundaries while keeping the technology footprint as small and nimble as possible proved to be a challenge. From a software-defined data center at the core to Citrix thin clients in the hands of division workers, WRCL maintained a service book of over one hundred applications distributed to users who range from young and savvy to a generation that remembers the rotary telephone.  

On the path to optimize the performance of WCRL's infrastructure, the IT team engaged Softlanding to assist in building and implementing a cloud infrastructure plan.  

Several platforms and processes needed to be updated: 

  • Disaster recovery needed to be set in place for the hundreds of applications that were used within day-to-day operations 

  • Uniform collaboration and information sharing needed to be adapted to accommodate the disparate information structure 

  • Better protection and encryption of their devices needed to secure corporate resources 

 

Solution

Stepping in to reorganize the structure of their organization, Softlanding’s Cloud managed services solution helped West Coast Reduction by road-mapping legacy infrastructure and developing a proper disaster recovery and security stance to protect these applications. 

As the first line of attack, Softlanding inventoried West Coast Reductions’ applications and systems to identify opportunities for application modernization, improved security, and business continuity in the event of an outage. Of the items identified, Softlanding helped WCRL improve on: 

  • WCRL’s slow and sluggish Oracle JD Edwards ERP system which needed a substantial improvement in reliability. Investing in Azure Site Recovery as a DR solution, Softlanding was able to ensure WCRL’s accounting system would be up and running when planned and unplanned outages occurred.   

  • Implementation of MFA and Intune for device management and conditional access – all email on devices needs to be encrypted and devices enrolled on Intune.  

  • Road-mapping a plan to move their ERP and DocuSign application to Azure – thus reducing the burden of staff to constantly maintain their most integral applications and enhancing system performance.  

The Results

Flexibility and Accessibility with SaaS on Office 365

West Coast Reduction was able to transition key applications as software-as-a-service applications including personal productivity, collaboration and document management services provided through Office 365.  

Improved Security and Identity Access Management

West Coast Reduction’s data is now protected in the cloud with Microsoft conditional access policies and multi-factor authentication which, through modern authentication protocols, allow federated access to non-Microsoft applications. 

Freed up time for WCRL's IT Team

WCRL's IT team can now focus on delivering business value with robust and agile platforms provided by Office 365 and Azure.     

Better Protected Applications 

By adopting a business continuity and disaster recovery (BCDR) strategy for integral applications like WCRL's Oracle JD Edwards ERP system, the company can relax knowing their data, apps, and workloads are up-and-running when planned and unplanned outages occur.

"The next step in West Coast Reductions' strategy is to move our ERP to Azure Infrastructure-as-a-service -- a pilot is underway and is exceeding expectations. Softlanding has worked with us to fulfill our vision, they really understand the cloud paradigm including Office 365 and Azure."
Will Hopkins
Contact Softlanding - West Coast Reductions Case Study

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