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Connecting Talent and Resources for Better Performance

Corix needed a scalable solution to fix communication issues and improve organizational performance in the process. Corix turned to Softlanding to implement SharePoint as an internal intranet system.

  • 600+ employees
  • Multiple locations across North America. Headquartered in Vancouver, BC and Wauwatosa, WI
  • Utilities Company

Challenge

  • With a broad pool of talent and resources spread across several geographical locations, Corix was encountering challenges with communication and collaboration between teams, especially after new hires, mergers and acquisitions.

  • There was no shortage of staff experience or information to meet customer needs, but connecting them in a timely fashion was proving to be difficult with their existing systems.

  • Their existing corporate intranet was managed by central webmasters and contained only information from head office - resulting in ineffective and silo-ed information sharing

  • They had been using email and file sharing, but information was often repeated "just in case"– a practice that wasted everyone's time while desensitizing them to the information.

Solution

  • To ensure a successful SharePoint implementation, Softlanding provided a five-phase approach: Envisioning, Planning, Building, Stabilization & Deployment, and Support

  • In order to drive value for individuals and the organization, the team canvassed all business lines to find out what they needed and what information should be shared across all departments.

  • For Adoption & Success, Softlanding launched the “People Finder” project, which required employees to add their information under the assumption that the more everyone knew about their coworkers, the more everyone would benefit.

  • Softlanding created publishing sites, so each department at Corix could gain visibility across the organization, distribute workloads more efficiently, and update their own content according to corporate guidelines.

The Results

Improved Communication and Efficiency

Corix saw better use of resources to improved communication efficiency and organizational performance with their SharePoint System

Find Content in Seconds

Staff were now able to utilize the search feature in SharePoint to find content and update it in seconds

Reduce Email Size with Shareable Links

Corix saw a reduction of load on mail servers with the shared link feature on SharePoint

Onboard New Employees Easier

With the “People Finder” in SharePoint, Corix found the onboarding process much easier and better equipped to handle the company’s growth

 

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"I have a lot of respect for everyone at Softlanding, from the president on down. They didn't go over budget on any of the multiple phases of our projects (and it was an aggressive budget, not padded). They were on time, and they were even able to come to the table to help us meet launch dates… they gave up weekends and vacations to make it work! They are truly a first-class organization!"
Carol Wozney
VP & CIO, Information Technology Services, Corix

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