Today’s digital workspace is evolving faster than ever, largely driven by the accelerated shift to remote work and the growing demand for flexible, secure, and reliable computing solutions. Windows 365, Microsoft’s cloud-based offering, is a game-changer. But what exactly is Windows 365, and how can it revolutionize your business operations? This comprehensive guide is designed to answer these questions, shedding light on the ins and outs of Windows 365 and the tremendous benefits it offers to businesses of all sizes. Whether you’re an IT professional, a business owner, or just someone curious about the latest advancements in cloud technology, this article is for you.

What is Windows 365?

Windows 365, often referred to as a “PC in the cloud,” provides users with a full-fledged Windows experience within the cloud. Built on the foundation of the popular Windows operating system, Windows 365 is essentially a Desktop as a Service (DaaS) solution. This means that you can access your Windows desktop – complete with all its apps, tools, and settings – from virtually any device, whether it’s running Windows, Linux, macOS, iOS, or Android.

Windows 365 marks a significant departure from traditional computer usage models. With your PC residing in the cloud, you’re no longer tied to a specific piece of hardware. Instead, your entire workspace becomes portable and accessible wherever you have internet access. This is not a brand new concept, as remote desktop access and virtualization have been around for a while, but Windows 365 has taken this idea and supercharged it for the modern digital workplace.

Target Audience for Windows 365?

Windows 365 aims to accommodate the changing needs of today’s businesses. The COVID-19 pandemic has rapidly propelled many organizations towards digitization, enabling employees to work remotely using digital collaboration tools such as Teams, Skype, and SharePoint. As workplaces gradually transition to a hybrid work model, balancing in-person collaboration with the flexibility of remote work, Windows 365 emerges as an ideal solution.

From small start-ups to large enterprises, businesses looking to embrace a more flexible work model will find great value in Windows 365. The platform simplifies remote work logistics, enabling employees to access their workstations from home, the office, or anywhere in between. Its ease of setup and use, coupled with dynamic security features, makes it an attractive option for organizations of all sizes.

Navigating the New Digital Workplace

The Shift to Hybrid Workplaces

The past couple of years have witnessed an unprecedented shift in the way businesses operate. With the onset of the COVID-19 pandemic, businesses were forced to quickly adapt to a new reality. The traditional office-centric work model was upended, replaced with remote work arrangements made possible by digital technologies. As we inch towards post-pandemic normalcy, a new hybrid work model is emerging, combining the best aspects of in-office and remote work.

The rise of hybrid work is not a fleeting trend but a significant shift in how businesses operate. A study by Microsoft found that 73% of workers want flexible remote work options to continue, and 66% of business decision-makers are considering redesigning physical spaces to better accommodate hybrid work environments.

The Role of Windows 365 in the Digital Workplace

In this new era of hybrid work, Windows 365 plays a pivotal role. By hosting the entire PC in the cloud, Windows 365 eliminates the need for employees to be tethered to a particular physical workstation. Employees can access their work PCs from anywhere, using any device, without compromising on functionality or security.

Windows 365 also makes IT management a breeze. IT teams can set up, deploy, and manage cloud PCs efficiently, providing employees with the tools they need without the complexities typically associated with hardware procurement, maintenance, and troubleshooting. Plus, with data stored securely in the cloud, businesses can significantly reduce their exposure to data loss and other security risks associated with traditional computing models.

Windows 365 serves as the backbone of the digital workplace, fostering productivity, collaboration, and security in the hybrid work era.

Windows 365 Plans

To cater to the diverse needs of businesses, Windows 365 offers two distinct editions: the Business edition and the Enterprise edition. Each edition features a range of cloud PC configurations, allowing businesses to choose the performance specifications that best meet their needs.

The Fundamentals of Business and Enterprise Editions

The Windows 365 Business edition is geared towards small and medium-sized organizations with up to 300 users. It is straightforward to set up and manage, making it a great choice for businesses that don’t have extensive IT resources. It offers an affordable way to deploy cloud-based PCs across an organization without the need for an Azure subscription or domain controller.

The Enterprise edition is aimed at larger organizations with more than 300 users. It comes with a plethora of advanced administrative and security features, including self-serve upgrade capabilities and Microsoft Endpoint Manager. However, it requires a deeper understanding of the virtual PC environment for effective deployment and management. One notable advantage of the Enterprise edition is its ability to connect to on-premise resources, such as Active Directory and application data – a feature that’s not available with the Business edition.

Key Differences Between Business and Enterprise Editions

While both editions offer the core functionality of Windows 365, there are key differences that set them apart:

  • User limit: Business edition is limited to 300 users, while the Enterprise edition supports an unlimited number of users.
  • On-premise connectivity: Only the Enterprise edition can connect to on-premise resources.
  • Technical prerequisites: While the Business edition requires no Azure subscription or domain controller, these are necessary for the Enterprise edition.
  • Management tools: The Enterprise edition comes with additional administrative tools and security features not available in the Business edition.


Feature/Benefit Microsoft Business Microsoft Enterprise
Microsoft 365 Apps Yes Yes
Cloud-based file storage and sharing Yes Yes
Business email Not included Included
Desktop versions of Microsoft 365 apps with premium features Yes Yes
Domain Join Azure AD Join without Azure Virtual Network (VNet) support Azure AD Join without VNet support. Azure AD Join with VNet support. Hybrid Azure AD with VNet support
Purchase channels Web direct, self-service, Cloud Solution Provider (CSP) Web direct, Enterprise Agreements (EA), CSP
License assignment Microsoft 365 Admin Center or the Azure AD portal Microsoft 365 Admin Center or the Azure AD portal
SharePoint Online SharePoint Online Plan 1 SharePoint Online Plan 2
OneDrive for Business OneDrive for Business Plan 1 OneDrive for Business Plan 2
Microsoft Teams Included Included
Microsoft Defender Not included Included
Microsoft Family Safety Not included Included
Microsoft Editor Not included Included
Clipchamp Not included Included
Access (PC only) Not included Included
Publisher (for PC only) Not included Included
Microsoft Forms Not included Included
Skype Not included Included

Understanding the Costs

Understanding the costs associated with Windows 365 can help businesses plan their IT budgets more effectively. The cost of Windows 365 primarily depends on the chosen plan and the number of users.

Pricing Structures of Windows 365

Windows 365 offers a wide range of cloud PC configurations with varied performance specifications. The most basic configuration, Windows 365 Business Cloud Basic which includes 2 vCPU, 4 GB RAM and 128 GB Storage, costs CAD $44.80 user/month. The Premium configuration, featuring 4 vCPU, 16 GB RAM, and 128 GB Storage, comes at a price of CAD $95.50 per user per month.

These prices apply to both Business and Enterprise editions, although the Enterprise edition may incur additional costs due to its advanced features and the need for Azure subscription and other technical prerequisites.

Additional Costs to Consider with Windows 365

While the Windows 365 license covers the cost of the cloud PC, it’s important to note that it doesn’t include other apps or services beyond those natively supported on the platform. For instance, to use most cloud apps and services on the virtual PC, you’ll need a separate Microsoft 365 license. This adds to the total cost of using Windows 365, so it’s important to factor it into your budget planning.

Also, remember that using Windows 365 entails internet data usage, which could result in additional costs depending on your internet service provider and data plan. Similarly, if you’re using mobile devices to access your Windows 365 cloud PC, you’ll need to consider mobile data costs as well.

Businesses opting for the Enterprise edition will also need to budget for any technical expertise or training required to properly deploy and manage the service.

While Windows 365 offers a flexible and convenient solution for modern digital workplaces, understanding its pricing structure and potential additional costs is key to making an informed decision.

The Benefits of Windows 365 for Organizations

Businesses are on the lookout for technologies that can enhance productivity, efficiency, and security. This is where Windows 365 shines. From accelerated workstation deployment to scalable computing solutions and robust security, Windows 365 offers a myriad of benefits to modern organizations.

Speedy Workstation Deployment

One of the most compelling benefits of Windows 365 is the ability to rapidly deploy workstations. Traditional workstation setup can be a time-consuming and labor-intensive process, requiring hardware procurement, setup, and maintenance. With Windows 365, you can create cloud-based PCs in just a few clicks.

There’s no need to worry about hardware compatibility or performance issues. Employees can access their cloud PCs via any supported device, turning it into a thin client. The heavy computing and data storage are handled by the cloud, allowing users to work seamlessly from anywhere.

This dramatically reduces the time and resources spent on device procurement and deployment, enabling IT teams to focus more on strategic tasks that add value to the organization.

Scalable Computing Solutions

Windows 365 provides flexible and scalable computing solutions that can adapt to the changing needs of your organization. You can easily scale up or down the number of users or adjust the computing resources based on your business needs.

This flexibility is particularly beneficial for businesses that experience seasonal fluctuations or are experiencing growth. With traditional IT infrastructure, scaling up involves significant investment in additional hardware. But with Windows 365, you can upgrade your package in a matter of minutes to accommodate new users or achieve seasonal objectives.

Enhanced Security for Hybrid Work

Security has become a top concern for organizations. Windows 365 addresses this concern by storing all workstations and data on Microsoft’s secure cloud. This dramatically reduces the risk of data loss from stolen or mishandled end-user devices, a common issue with traditional computing models.

With Windows 365, businesses can incorporate bring-your-own-device (BYOD) policies and support remote work without the usual security concerns. There’s no need to encrypt local disks or route user connections through a virtual private network (VPN). The data remains secure in the cloud, accessible only through authenticated access.

Windows 365 provides a secure, flexible, and efficient computing solution that supports the needs of the modern digital workplace. Whether you’re a small business or a large enterprise, Windows 365 offers the tools and features you need to thrive in the age of hybrid work.

The Role of Windows 365 in IT Management

In the complex world of IT management, leaders are constantly searching for ways to streamline operations and bolster security. Windows 365 steps up to this challenge by offering an array of features designed to improve IT efficiency and fortify business data.

Streamlining IT Operations

The nature of a cloud-based PC service like Windows 365 is transformative for IT operations. By eliminating the need for physical infrastructure and reducing the complexities associated with hardware, Windows 365 simplifies IT processes from procurement to device management.

For instance, software updates, security patches, and troubleshooting can all be managed centrally via the cloud. This reduces the downtime associated with these processes and allows IT teams to keep all devices up-to-date and secure without manual intervention.

By allowing IT teams to quickly create and manage cloud-based PCs, Windows 365 enables them to respond more efficiently to changing business needs. It eliminates the long lead times associated with traditional PC deployment, allowing for agile decision-making and resource allocation.

The Security Advantage

Windows 365 is designed with security at its core. With all workstations and data residing in the secure Microsoft cloud, IT teams can focus less on endpoint security and more on strategic initiatives.

The inherent design of Windows 365 minimizes the risks associated with physical device loss, theft, or damage. The fact that all data resides in the cloud and not on individual devices dramatically reduces the potential for data breaches. And because access is strictly controlled, the risk of unauthorized access is minimal.

Embrace the Future with Windows 365

As businesses increasingly move towards a cloud-first strategy, adopting solutions like Windows 365 can pave the way for a smooth transition and empower your organization to thrive.

Readying Your Organization for a Cloud-First World

Embracing Windows 365 is more than a simple software update – it’s a step towards a cloud-first business model. The convenience and accessibility of cloud computing allow businesses to create a more flexible and productive working environment.

Cloud-based PCs enable employees to work from anywhere, fostering a culture of flexibility and collaboration. It also prepares your business for future developments in cloud technology, setting a solid foundation for further digital transformation.

Implementing Windows 365 – Key Considerations

While the advantages of Windows 365 are significant, successful implementation requires careful planning and consideration. Understanding your organization’s specific needs, existing IT infrastructure, and workforce capabilities is essential.

Training and support are key to ensure employees can utilize the new system effectively. Additionally, your IT team needs to understand how to manage and troubleshoot a cloud-based PC environment.

Businesses should conduct a thorough cost-benefit analysis, considering not just the licensing costs, but also the potential savings from reduced hardware procurement and maintenance, improved productivity, and enhanced security.

As we move towards a more digital, connected world, Windows 365 represents a significant step forward in personal computing. Embracing this technology can help your organization stay ahead of the curve and navigate the future of work with confidence.

Windows 365: The Gateway to Hybrid Work Freedom 🚀

The introduction of Windows 365 marks a paradigm shift in the way we perceive and perform work. With Windows 365, your office is wherever you are. The boundaries of the traditional workplace are obliterated, replaced by a flexible, efficient, and secure digital workspace. The cloud is your new office, and Windows 365 is your trusted companion on this exciting journey towards the future of work.

Frequently Asked Questions

How does Windows 365 handle data security?

All data and workstations are stored securely in the Microsoft cloud, reducing the risks associated with physical devices. Access to the cloud PC is controlled and authenticated, minimizing unauthorized access. Updates and security patches are managed centrally, ensuring all devices remain secure without manual intervention.

Can Windows 365 support heavy applications?

Yes, Windows 365 can support a wide range of applications, including those that are resource-intensive. The performance of your cloud PC depends on the configuration you choose. More resource-heavy applications might require a higher configuration package with more virtual CPUs, RAM, and storage.

What type of support is available for Windows 365?

Microsoft provides comprehensive support for Windows 365, including a wealth of online resources, community forums, and direct support options. Additionally, the Microsoft 365 admin center provides IT admins with the tools to manage and troubleshoot Windows 365 deployments effectively.

How does Windows 365 integrate with other Microsoft products?

Windows 365 is designed to work seamlessly with other Microsoft products, including Microsoft 365 apps. Users can quickly access Microsoft apps like Teams, Word, Excel, PowerPoint, and others on their cloud PC. Please note that a separate Microsoft 365 license may be needed to use these apps.

Can I use Windows 365 on non-Windows devices?

Absolutely! Windows 365 can be accessed from any device with an internet connection and a compatible web browser, including Windows, macOS, iOS, Android, and Linux devices. This cross-platform compatibility makes it easy for users to access their cloud PC from a variety of devices, enhancing flexibility and productivity.


Article Updated for Jun 22, 2023

Written By:


Softlanding is a long-established IT services provider of transformation, professional services and managed IT services that helps organizations boost innovation and drive business value. We are a multi-award-winning Microsoft Gold Partner with 13 Gold Competencies and we use our experience and expertise to be a trusted advisor to our clients. Headquartered in Vancouver, BC, we have staff and offices in Toronto, Montreal and Calgary to serve clients across Canada.

More By This Author