Shaun Roberts

President

Shaun Roberts

President

Shaun has been actively involved in the IT industry for more than 20 years. His previous background as a hands-on consultant combined with his business leadership experience gives him a unique and creative insight for using technology to create truly effective business solutions. As President of Softlanding, he oversees the service delivery and sales teams, manages key partner relationships and collaborates with the Executive Team to develop the company’s strategic direction and long-term vision. He is passionate about Softlanding’s core values and leads the charge in bringing them to life within the company culture and in relationships with staff and clients.

Mahmood Jaffer

Technical Director

Mahmood Jaffer

Technical Director

T: (604) 697-6767

Mahmood holds over 15 years of experience in the IT industry and has devoted much of his career to becoming a recognized expert in Microsoft enterprise technologies and software architectures. As Softlanding’s Technical Director, Mahmood oversees the development and implementation of strategic IT initiatives and best practices for both enterprise clients as well as internally. The senior technical mentor for Softlanding’s Microsoft infrastructure practice, Mahmood is involved in all aspects of Softlanding’s professional service lifecycle including business development, operations, pre-sales and consulting.

 

Mahmood became a partner in Softlanding in 2007. Prior to joining Softlanding he was a Consultant for Syscom Consulting in Vancouver.

Mat Burke

Director, Sales

Mat Burke

Director, Sales

T: (604) 697-6768

 

Mat is a passionate sales and strategy specialist with a 20-year history in the Vancouver technology industry. As Director of Sales, it is Mat’s responsibility to ensure that Softlanding’s offerings continue to stay tightly aligned to our customers’ changing needs. With a focus on long-term customer success and lasting business relationships, Mat excels at co-developing business value.

 

Previous to joining Softlanding, Mat finished an 8-year tour of Microsoft as Account Executive serving the Education, Retail, and Resources sectors and as a delivery manager for Microsoft Services. When not in the office, Mat torments his children with frequent camping trips and by coaching their soccer and basketball teams. He’s an avid runner and scotch drinker, escapes for the occasional international scuba expedition, and is married to the woman of his dreams.

Philip DeConnick

Director, Professional Services

Philip DeConnick

Director, Professional Services

T: (604) 697-5072

Beginning his career in IT 25 years ago as a night-shift programmer, Philip has since championed various senior technical and leadership roles across consulting, development and operations. Phil’s passion is delivering innovative consulting solutions to the dynamic and rapidly evolving IT landscape. In his role as Director of Professional Services, Philip provides leadership for Softlanding’s team of specialists to deliver complex advisory, business transformation, systems integration and technology solutions.

 

Prior to joining Softlanding, Philip led TELUS’ Professional Services team, ensuring consistent and high-quality delivery of business strategy, assessments, visioning workshops and strategic roadmap development across Canada. Other career highlights include being a Microsoft Certified Trainer, Senior Messaging Consultant and Systems Architect.

Paul Blake

Director, Managed Services

Paul Blake

Director, Managed Services

T: (236) 317-2674

Joining Softlanding in December 2019, Paul brings an extensive spread of Customer Support and Managed Services experience to the team. Most recently leading international teams across 2 global Microsoft Dynamics Gold partners, Paul combines his product and technical IT knowledge with his unending commitment to provide excellent service and maximise value to our customers. Working so closely with customers has yielded a wide understanding across many industry sectors including manufacturing, retail, public sector, resource sector, property management, hospitality and finance.

 

Having migrated to Canada from the UK in 2010, Paul’s other previous roles include 12 years as IT Manager in the flexible packaging industry and an early role in production scheduling for a large food manufacturer.

Brian Kuhn

Virtual Chief Information Officer (vCIO)

Brian Kuhn

Virtual Chief Information Officer (vCIO)

+1 (236) 317 1990

As Softlanding’s vCIO, Brian engages with clients on strategy, the art-of-the-possible, planning, transformation, road-mapping, business case development, architecture, cloud computing, change management, technology adoption, and project leadership.

Brian holds a Bachelors of Computing Science with Distinction from VIU and has gained a wealth of valuable experience with over 34 years in public sector roles. He served as CIO for Vancouver School Board, Manager of Information Services for Coquitlam School Board, Coordinator of Information Systems for Nanaimo School Board, and Network Manager / Software Developer for Fisheries & Oceans Canada.

Brian is passionate about being able to serve, guide, and help clients navigate ever evolving technological change and opportunity, to their business advantage. Brian loves to downhill mountain bike and hike mountains with his sons and friends, travel and bike with Shelley, and chill with a good book.

Sacha Dass

HR Executive

Sacha Dass

HR Executive

T: +1 (604) 697-6774

As Softlanding’s HR Executive with over 15 years of industry experience, Sacha works closely with senior management and executives to bring both a people and a HR-centric approach to the organization. With a focus on people, performance, retention, and talent acquisition, Sacha works to grow a team of business optimization specialists, support staff, and contract consultants. With Softlanding’s continued growth nationwide, Sacha now leads strategy and scalable HR practices to enable and engage remote staff.

 

Sacha became a partner in Softlanding in 2019. Prior to Softlanding, Sacha started at the Department of National Defense developing programs to attract graduates into careers with the organization, and soon spread into the private sector with a focus on information technology companies.

Zeshan Randhawa

Business Analyst Lead

Zeshan Randhawa

Business Analyst Lead

T: (604) 697-6769

Zeshan has been with Softlanding since 2007 and a partner since 2019. In his role as Business Analyst Lead, he focuses on envisioning, planning, and delivering modern workplace solutions. Zeshan also helps organizations to transform their business by leveraging Office 365. Alongside planning and envisioning, Zeshan specializes in facilitating Information Architecture redesign, Governance, and Organizational Change Management.

 

Zeshan has his Bachelors of Technology in Information Technology and has a wide range of experience from development, requirements analysis, training, and implementation. When not working, Zeshan enjoys traveling and mountain biking.

Benjamin Lee

Data & Analytics Lead

Benjamin Lee

Data & Analytics Lead

T: +1 (604) 697-6750

Benjamin has been with Softlanding for over 20 years and has been delivering productivity solutions for more than 17 years. He was the first full-time member of Softlanding’s SharePoint practice and has expanded his skills to data and analytics. He specializes in architecting and creating modern cloud and analytics solutions. His varied experience in software development combined with previous network infrastructure experience allows him to work very effectively with highly complex and integrated technology solutions.

 

Benjamin became a partner in Softlanding in 2019. He holds a Bachelor of Science degree in Computer Science from Simon Fraser University and is a Microsoft Certified Azure Solutions Architect. Outside of work Benjamin enjoys outdoor activities, spending time with his young family and savoring great food & wine.

Iva Harris

Project Management Lead

Iva Harris

Project Management Lead

T: (604) 697-6755

Iva has been with Softlanding since its inception in 2000 and leads the Project Management Office. She has over 25 years of experience in successful project delivery across our varied customer base and solutions including application development/modernization, services transformation, O365 migration, modern transformation, data architecture, document and records management and infrastructure transformation. With a wealth of experience in project and Change Management, Iva brings a strong body knowledge to each engagement and team she works with.

Before joining Softlanding, Iva was a Senior Project Manager at Syscom Consulting where she was responsible for implementing Enterprise Content Management solutions. Iva has a Business Administration and Technology Diploma from BCIT.

Ryan McCarney

Software Development Lead

Ryan McCarney

Software Development Lead

T: (604) 697-6751

Ryan McCarney has been with Softlanding since 2010 and is one of the Technical Leads for the Enterprise Applications department. Prior to joining Softlanding Ryan was a development lead for an automotive telematics company.

 

Ryan has over 10 years of software design and development experience specializing in Microsoft technologies including SharePoint and .Net Framework development. He has experience in all aspects of enterprise applications development from the envisioning and requirements gathering phase to the completion of development and go live with the solutions.

 

Ryan has a Bachelor of Engineering degree from the University of Victoria, and he is a Microsoft Certified Professional Developer for SharePoint and a Microsoft Certified Trainer.

Caroline Blivet

Marketing Lead

Caroline Blivet

Marketing Lead

T: (236) 317-4113

Caroline is a passionate marketing professional with over 12+ years in the IT sector across France, the US, and Canada.

Caroline joined Softlanding in August 2019 as a Marketing Lead and is responsible for driving lead generation, developing a go-to-market strategy and, delivering marketing campaigns. Before joining Softlanding, Caroline worked at Hewlett-Packard France in multiple areas of marketing, communications, and program management.

Caroline holds a master’s degree in International Business from Paris-Dauphine University and a certificate in Digital Marketing from the University of California, Los Angeles. Outside of work, Caroline enjoys hiking the beautiful trails of British Columbia.

Oliver Jiang

Controller

Oliver Jiang

Controller

T: (604) 697-5073

Oliver joins Softlanding with more than 25 years of international experience in finance and accounting. As Controller, he provides strategic operational leadership and direction in managing the full cycle of accounting and reporting, payroll, taxation, and related policies and procedures.

 

Prior to joining Softlanding, Oliver held positions with Venzee, Tuangru and Peer 1 Hosting where he provided experience across a broad range of finance areas including compliance, business process, audit and financial reporting. He holds an MBA from Laurentian University, a CPA designation, as well as an ACCA designation.

Mandeep Sihota

Technical Lead, Managed Services

Mandeep Sihota

Technical Lead, Managed Services

T: (604) 697-5078

Mandeep Sihota is the Managed Services Team Lead with over 13 years of experience in the IT field. He has been with Softlanding since 2015 where he leads the deployment and management of SFB with telephony for managed services clients, works on transitioning clients from Skype to Teams with focus on telephone side, and helps clients migrate from an on-prem environment to cloud environment with services hosted in Azure and Office365.

Previously, Mandeep worked at KPU where he administrated AD, Exchange, Citrix, SCCM and Terminals Services Farm in the 8 years employed there.

Matt Mogdan

Operations Manager, Managed Services

Matt Mogdan

Operations Manager, Managed Services

T: (604) 697-6762

Matt has been with Softlanding since 2014, progressing his position into increased leadership roles. As the Operations Manager for the Managed Services department, he focuses on establishing all Service Level Agreements and processes are defined and met, while maintaining efficiency, and ensuring client satisfaction.

Prior to Softlanding, Matt grew his IT experience in support and project-based roles supporting VoIP systems, server virtualization (Hyper-V), and server migrations. As his career progressed, Matt’s effective leadership skills brought him into management positions where he drove conversations with clients around best practices and projects to take on to improve their environment.