Managed Services

Managed services refer to the process of outsourcing business management and administration responsibilities to a third-party specialist. Managed services can apply to anything from marketing strategies to supply chain management and be applied in nearly every industry, including healthcare, finance, manufacturing, and government.

Managed IT services are a specialized area of managed services relating to information technology. These IT services are carried out by a third party as a way for businesses to reduce operating costs, improve service quality, and offload tasks from internal teams, giving them the opportunity to concentrate on innovative projects and tasks to help their organizations thrive and grow.

There are several types of managed services that businesses can take advantage of, including:

IT-Managed Services

IT-managed services can benefit both small and large businesses in a variety of ways, including improving company productivity, predicting budget expenditures, reducing workflow interruptions, and integrating access to industry-leading technology and resources. With the help of a professional managed service provider, companies can improve their overall IT performance with increased accuracy and efficiency.

Managed Security Services

A managed services provider, no matter their context, must keep your infrastructure safe and efficient — and that includes your cybersecurity measures. Enlisting the help of a managed security provider for IT security managed services can help strengthen your security posture, respond to threats quickly and recover from disruption.

Business Communication Services

Managed communication services provide enhanced infrastructures for collaboration and communication within a business. This allows employees and clients to connect at every level of your organization — resulting in better project management and overall better business results.

Cloud Infrastructure

Today’s businesses are increasing their reliance on cloud technology, primarily with the rise in remote working conditions. A managed cloud services provider can help improve your current infrastructure, assist with modern cloud migration, and ensure that your cloud deployment, hosting and data storage operate at an optimal level.

A managed services provider is a third-party specialist that assumes responsibility and manages a set of business technology services for its clients. A managed IT service provider, in particular, is responsible for anticipating and maintaining the need for improved operations, maintaining business continuity, and optimizing costs.

While there are several IT-managed services and companies, not all are created equal. When it comes to finding the right managed service provider for your business, there are qualities and characteristics to be mindful of, to ensure you’re selecting the right provider for your company’s needs.

• Collaborative Efforts
• Transparent Pricing
• A Broad Range of IT-Related Skill Sets
• Reliable Communication
• Expertise in Microsoft and Azure Cloud Services
• Able to Provide the Same Level of Service to Small, Medium, and Large Businesses

At Softlanding, we have over 20 years of experience helping businesses and organizations streamline their daily operations and boost innovation across all departments, using the Microsoft enterprise cloud, hybrid, and on-premises platforms.

Our IT-managed services are designed to work with a wide range of industries, ranging from healthcare to hospitality, finance and more. We offer end-to-end managed IT services you can trust.

Managed services allow businesses to upgrade or expand their systems without needing to hire an external employee that may not be needed afterwards. Businesses prefer to hire a managed service provider because they negate risk and can provide recommendations for optimizing their current network.

Outsourcing IT tasks to a managed service provider gives companies the opportunity to focus their time and attention on running their business and developing their team, rather than troubleshooting tech issues.

Technology is constantly evolving and becoming more complex, leaving many IT teams struggling to keep up with new tools and trends to ensure their IT environment is running efficiently and securely.

Rather than hiring an IT provider every time a technical error occurs, a managed service provider will continuously monitor your environment and anticipate future IT needs. With this responsibility off your plate, you can focus your time and energy on growing your business and ensuring your team has everything they need to perform at their highest levels.

Managed IT service providers offer a more efficient and cost-effective solution for businesses looking to maintain and upgrade their professional networks.

A managed service provider will step in to maintain your IT environment and perform any necessary upgrades to keep your system running efficiently and tackle any issues proactively. They offer a cost-effective solution for both small businesses and large corporations.

A managed service provider specializes in providing IT solutions that drive innovation, efficiency, and security.

When faced with IT problems, troubleshooting these issues on your own can take focus and energy away from important day-to-day or big-picture tasks that your company needs to continue growing in your industry. Professional IT-managed services are designed to help you avoid exactly that.

A managed service provider can handle any aspect of your company’s network, from server upkeep to desktop support and project management. Their IT solutions can help you avoid spending money hiring and training new employees and scale your systems as industry demands change over time.

Each managed IT service provider offers their own unique services and solutions, though there are several common managed services you’ll likely find with a provider in Canada, including:

• Infrastructure Support, Monitoring, and Proactive Maintenance
• Networking
• Backup & Disaster Recovery
• Mitigating Security Risks
• Endpoint management
• Help Desk Support

At Softlanding, we’re proud to offer these managed IT services in Vancouver and across Canada, helping businesses and organizations streamline their daily operations. We offer an innovative, collaborative approach to today’s IT obstacles and provide solutions that you can count on.

At Softlanding, we offer a selection of premium managed services for businesses across Canada, including:

Managed Infrastructure Services

Our comprehensive suite of managed services is available for on-premises, hybrid, and cloud environments with tailoring options to meet your business’s IT needs and ensure your data and infrastructure is secure.

Managed Productivity Services

We help you leverage the latest tools and applications to boost efficiency while maintaining data integrity and security using Microsoft 365, Managed Services, SharePoint Managed Services, and Teams Modern Workplace.

Managed Security Services

As cyber threats continue to evolve, our IT security services providers will help your organization strengthen its security posture to better manage and protect against cyber attacks.

Microsoft Sentinel

As businesses and organizations collect larger volumes of data from various sources, keeping up with advanced cybersecurity threats is crucial. Our Microsoft Sentinel managed services are designed to enable Microsoft A5/E5 security features, including identity protection and cloud app security, to ensure your business can securely prioritize and mitigate potential attacks.

At Softlanding, we’re your Microsoft experts.

As an exclusive Microsoft partner, we have obtained 5 of the 6 Microsoft Solutions designations and 9 Microsoft Specializations. Therefore, we are your partner of choice to implement and optimize Microsoft technologies, whether it is Azure, Microsoft 365, Microsoft Power Platform or Microsoft security solutions.

Our cloud transformations include defining your goals, developing a cost/benefit analysis, migrating apps, data, and infrastructure to Azure and/or Microsoft 365, and providing 24/7 IT support, monitoring, and proactive maintenance.

We offer IT-managed services that combine transformative solutions with end-to-end support. We use the Microsoft enterprise cloud, hybrid, and on-premises platforms to monitor and upgrade your IT systems on a routine basis, ensuring you can concentrate on growing your business and supporting your team.

Our professional managed services providers have been working in the industry for over 20 years and have helped thousands of Canadian businesses streamline their day-to-day operations. We specialize in end-to-end managed IT services in Vancouver and across Canada, including Azure cloud services, Microsoft 365, Security, and custom application development.

Get in touch with a managed service provider from Softlanding today to start your first project.

The primary difference between managed services and traditional IT support is the continuity and regularity you’ll only find with a managed service provider. A managed services team is always working to monitor and upgrade your networks, ensuring you and your teams can focus on the important tasks at hand. This option is often viewed as the most efficient and cost-effective solution for businesses and organizations.

Traditional IT support is often referred to as “break-fix” support due to its reactive nature when providing services. IT support can often be purchased as a block of working hours or as an annual subscription fee — however, the contact with a client’s IT infrastructure is minimal until an issue that needs to be fixed occurs.

This type of challenge can be prevented with proactive monitoring provided by a managed service provider.

While both terms are often used interchangeably, there are noticeable differences that should be considered when determining which service is right for your business.

Managed services are meant to act as a partnership, rather than a singular service. Integrating their services can help gather unique insights and effectively monitor your networks on a regular basis.

Outsourcing is designed as a one-off approach where a specialist will fix a singular IT problem, rather than offering a more well-rounded, end-to-end approach. If another issue arises, you’ll need to outsource once again for that specific issue.

The cost of managed IT services is often dependent on the scale and complexity of the services your company needs. At Softlanding, we believe in offering IT solutions at fair and transparent prices.

We work closely with prospective clients to determine their business needs and the resources they need to streamline their operations.

If you’re looking for IT-managed services, choose Softlanding as your managed service provider.

With over 20 years of experience, we understand what drives innovation and increases business values. We help businesses in Canada improve their daily operations through modern Microsoft technologies. We offer a collaborative approach with end-to-end managed IT service solutions.

Contact a managed IT service provider today to start your next project.