The Softlanding Managed Services team is committed to client success and is available 24/7*.

Note that Priority 1 issues submitted via email or portal should always be accompanied by a phone call.

*24/7 coverage is per agreement and for Priority 1 & 2 issues only


Simply call our Managed Services team's toll-free number or the local Vancouver line.

Local Number: 604-697-6777 Toll Free: 855 434 0138


Send a message including full details of your issue to our Managed Services team to open a service ticket.


Connect with a Managed Services representative through our online portal.

Get Support