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Reduced Ad-Hoc Technical Support
By having support readily available, Tides Canada has improved efficiency and has reduced the cost of ad-hoc technical support.
A Partnered Approach to Managed Services
As a solutions provider with a personal interest and industry knowledge of enabling technology to help clients advance their mission, Softlanding acts an advisory partner that compliments their internal IT team helping them achieve their goals while also providing assurance that their IT environment is secure and available 100% of the time.
Time to Focus on Strategic Priorities
Now with Softlanding as a managed service partner, Tides Canada has more time to allocate to projects to keep pace with organizational goals and demands.
Transferrable Support Bucket to Use Towards Strategic IT
Additionally, the benefit of having Softlanding's transferable reactive support hours bucket gives greater motivation for Tides Canada to improve their IT technologies.